Patient Access Crossword Puzzle

2. Consent situation implies that the patient wants our help even if they are unconscious.
3. A fixed dollar amount due from the patient at the point of service.
4. Amount an Insured member must pay before the insurance company pays benefits.
9. The person ultimately responsible for the bill.
10. Support services provided to patients in the course or care, (i.e. lab, radiology, etc.)
11. The process of obtaining approval from an insurance company for a patient's treatment.
13. The financial system used to post patient payments also known as Patient Accounting.
14. Approval for a member to see a specific physician or specialist.
16. A type of insurance where government sponsored programs and coverage is determined by eligibility criteria.
17. A type of insurance that covers individuals, groups or business against legally imposed financial payments.
18. Type of managed care plan where patients must go to a preferred provider to have any benefits.

1. A minor covered under both parents group insurance, the insurance held by the parent whose birthday falls first within a calendar year will be primary.
3. Percentage of charges the patient is responsible for paying after the deductible is satisfied.
5. A number also known as the medical record number.
6. Unique number used to identify a specific visit or series of visits(recurring).
7. Primary holder of the insurance policy.
8. Collection system used to follow-up on the patient's account.
11. Primary Care Physician.
12. A write-off or discount that the insurance company writes off based on an agreement between the hospital and insurance company.
15. Front-end realtime system used by the hospital registration staff to collect demographic information.