Patient Access Week 2022

2. sympathetic consciousness of others' distress together with a desire to alleviate it (part of our Positive Points program)
5. when one shows regard or treat with deep respect (part of our Positive Points program)
7. this group evaluates health care organizations and inspires them to excel in providing safe and effective care of the highest quality and value
9. a written statement of a person's wishes regarding medical treatment, often including a living will, made to ensure those wishes are carried out should the person be unable to communicate them to a doctor
10. an ethic that embodies the responsible planning and management of resources (part of our Positive Points program)
11. the quality of being outstanding or extremely good (part of our Positive Points program)
12. an act that to ensure public access to emergency services regardless of ability to pay
14. The computer system that we utilize
15. word for a company that pays for an administered medical service
16. We utilize this in order to prevent the spread of potential pathogens
18. a way to measure productivity (these are typically posted on your huddles boards)

1. word for a company that administers a healthcare service
3. one who shows the quality of being honest and having strong moral principles, (part of our Positive Points program)
4. An evidence-based skill-building program that teaches healthcare professionals how to strengthen and use skills that communicate caring to each other and the people they serve
6. the new healthcare company that we are become a premier hospital for
8. a management system that works to continually improve how work is done to reach our goals of zero patient harm, increase patient experience and quality
13. defines our guiding principles that stand squarely on the shoulders of our mission, vision and values
17. The commission that ensures that hospitals have financial ability to provide efficient, high quality services to all Marylanders