PBMF Unit 3 Vocabulary

3. The practice of conveying information briefly and to the point, avoiding unnecessary details.
8. The process of exchanging information, ideas, or messages between individuals or groups.
9. Specialized terminology or language used within a particular profession or group.
11. The act of looking directly into someone's eyes during a conversation, indicating engagement or confidence.
13. The use of the face to convey emotions and attitudes.
16. Expressive movements or signals made with the hands, arms, or body.
17. A telephone call involving multiple participants in different locations, often used for business meetings.
19. The accepted and expected norms of behavior in professional settings, including communication.
20. The quality of being easily understood, achieved through clear and straightforward communication.

1. The ability to actively and attentively process spoken information from others.
2. Information or responses provided in response to a message or action, often used for improvement.
4. The abilities that enable effective communication and interaction with others in a business context.
5. The position and alignment of the body, which can convey confidence, interest, or discomfort.
6. The study of touch as a form of nonverbal communication.
7. The use of physical cues, such as facial expressions and gestures, to convey messages.
10. The process of addressing and resolving disputes or disagreements within a business or organization.
12. Written electronic messages used for business communication, often in a formal or professional context.
14. The act of convincing others to adopt a certain viewpoint, idea, or course of action through communication.
15. A brief written message used for internal communication within an organization.
18. The process of reaching agreements or compromises through communication, often in business deals or contracts.