PCT 2017 Customer Service Week

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Across
  1. 3. The accomplishment of an aim or purpose.
  2. 5. A strong feeling of support or allegiance.
  3. 6. PCT app for HR automation and oversight.the ability to understand and share the feelings of another.
  4. 8. The ability to do something well.
  5. 11. Enable to function or to act.
  6. 12. The ability to understand and share the feelings of another.
  7. 13. PCT app that maximizes and automates claims processing.
  8. 15. PCT real-time dashboard for critical KPI's.
  9. 17. To give one's attention to a sound.
Down
  1. 1. A person's principles or standards of behavior.
  2. 2. Acceptance of the truth of a statement without evidence.
  3. 4. Someone that buys goods or services from a store or business.
  4. 7. A belief that someone will or should achieve something.
  5. 9. The quality of being honest and having strong principles.
  6. 10. An event or occurrence that leaves an impression on someone.
  7. 11. A pleased, kind, or amused facial expression.
  8. 14. The act of assistance.
  9. 16. The result of an attempt.