People in Business

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Across
  1. 4. the physical and mental efforts put in by the workers in the production process. The reward for labour is wage/salary
  2. 9. as the workers may demand for higher salaries and company is unable to keep up with their demands
  3. 13. the risk taking ability of the person who brings the other factors of production together to produce a good or service. The reward for enterprise is profit from the business.
  4. 15. Different people will have different needs and wants from people in other countries, and so the product may not be successful in all countries
  5. 17. a good or service essential for living. Examples include water and food and shelter.
Down
  1. 1. involves a message which does not require a feedback. Example: signs saying ‘no smoking’ or an instruction saying ‘deliver these goods to a customer’
  2. 2. is the process of collecting, analysing and interpreting information about a product.
  3. 3. A group of people representative of the target market (a focus group) agree to provide information about a particular product or general spending patterns over time. They can also test the company’s products and give opinions on them.
  4. 5. if worker(s) responsible for a particular task is absent, the entire production process may halt since nobody else may be able to do the task.
  5. 6. shares in the firm are given to employees so that they can become part owners of the company. This will increase employees’ loyalty to the company, as they feel a sense of belonging.
  6. 7. a scheme whereby a proportion of the company’s profits is distributed to workers. Workers will be motivated to work better so that a higher profit is made.
  7. 8. additional amount paid to workers for good work
  8. 10. The cost and prices may be lower or higher in different countries so businesses may not be able to sell the product at the price which will give them a profit
  9. 11. paid to salesperson, based on a percentage of sales they’ve made. The higher the sales, the more the pay. Although this will encourage salespersons to sell more products and increase profits, it can be very stressful for them because no sales made means no pay at all.
  10. 12. This can take the form of recording (eg: meters fitted to TV screens to see what channels are being watched), watching (eg: counting how many people enter a shop), auditing (e.g.: counting of stock in shops to see which products sold well).
  11. 14. interviewer will have ready-made questions for the interviewee.
  12. 16. paid monthly or annually.