Petropolis New Client Specialist #2

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Across
  1. 3. Additional fee for drop-off or pick-up outside standard times.
  2. 7. Spacious lodging option with enhanced features for pets.
  3. 8. Placeholder for follow-up when a specialist is unavailable.
  4. 10. Vet-provided documentation required for certain pet ailments.
  5. 12. Ensures all employees can handle client objections professionally.
  6. 13. Private play session for independent pets who prefer quiet activities.
  7. 14. Ensured by separating group play by size and play style.
  8. 15. Handled empathetically using scripts and trained responses.
Down
  1. 1. Includes two training sessions and two activities in a single day.
  2. 2. Online platform where clients can upload vaccination records.
  3. 4. Individual pampering and affection for pets who love attention.
  4. 5. Activity to reduce anxiety and build confidence in nervous pets.
  5. 6. Cozy rooms and activities for canine guests during their stay.
  6. 9. Saves money and extends daycare hours for frequent clients.
  7. 11. Water feature available for dogs during warmer months.