Planning, Assessment & Innovation CQI Crossword Challenge

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Across
  1. 1. Who you gonna call?
  2. 8. To have a strong effect on someone or something.
  3. 12. More work or higher quality than is required by the customer (hint: 1 of the 8 wastes).
  4. 13. Wasted efforts caused by rework, scrap, and incorrect information (hint: 1 of the 8 wastes).
  5. 14. The quality of being outstanding or extremely good.
  6. 15. A new method, idea, product, etc.
  7. 16. A term describing a process that operates effectively while consuming the minimum amount of resources (such as labor and time).
Down
  1. 2. The positive effect of a process change effort.
  2. 3. Wasted time _______ for the next step in a process.
  3. 4. Unnecessary movement of people or machines that does not add value to the (hint: 1 of the 8 wastes).
  4. 5. Acronym for remembering the 8 wastes.
  5. 6. The importance, worth, or usefulness of something, usually as defined by the customer.
  6. 7. A structured set of activities (steps) that transform a set of inputs into specified outputs, providing value to customers and stakeholders.
  7. 9. Any activity that consumes resources but creates no value for the customer.
  8. 10. A person or organization to whom a product or service is delivered.
  9. 11. To work jointly with others or together especially in an intellectual endeavor