PMG

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Across
  1. 2. Where phone calls are documented
  2. 4. IT, Handyman, Balloon Artist
  3. 6. Delmy's domain
  4. 9. O Captain! My Captain!
  5. 12. Bubble therapy enthusiast
  6. 13. The front of the operation
  7. 14. Clinic namesake
  8. 15. Triage handlers
  9. 16. Serial scanner
  10. 17. Where 1 down happens
  11. 18. Where meds are refilled
Down
  1. 1. Shots fired!
  2. 3. Fax graveyard
  3. 5. Karla's pride and joy
  4. 7. Lub-dub listener
  5. 8. "Would you like an after-visit summary?"
  6. 9. "I'll take you to your room!"
  7. 10. Alma mater of many coops
  8. 11. Former collegiate soccer player
  9. 19. Ironically named software