POBF review unit 1-Stephanie Polek

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Across
  1. 4. the way a business and employees of the business communicate and interact with their customers.
  2. 6. Notes help you to pay attention and _________
  3. 9. picture display of information
  4. 11. Notes help you understand & remember the ____
  5. 14. How many C’s are there for business writing?
  6. 15. a visual system of condensing material to show relationships and importance
  7. 16. order, Orders information by complexity and places facts before conclusions and recommendations
  8. 17. graphic aid for data
  9. 18. ______ of importance presents the most important piece of information first followed by less important information
  10. 19. What college has a note taking system?
  11. 20. use when you are trying to compare parts of a whole
Down
  1. 1. ______ order presenting a recommendation followed with info to support it
  2. 2. Used to track changes over short and long periods of time
  3. 3. ________ service provides repeat customers and success
  4. 5. you should use _________ to shorten your notes
  5. 7. What is the most important part of customer service? Keeping the customer ________
  6. 8. When notes are in a chronological order, you should use
  7. 10. Visual representations of thinking
  8. 12. Used to compare things between different groups or to track changes over time
  9. 13. A realistic visual representation that allows you to see exactly what is being described