Pop Quiz! An EMC acronyms crossword

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Across
  1. 3. Claim expenses tied to one specific claim
  2. 4. The system where customer notes go to live forever
  3. 6. The price tag for investigating and settling a claim
  4. 7. The claim that happened… but nobody’s reported it yet
  5. 9. Our game plan that's thinking several years ahead
Down
  1. 1. Claim expenses shared across many claims
  2. 2. The ratio everyone checks before celebrating results
  3. 5. One risk strategy, multiple lines, extra flexibility
  4. 8. Business we've written—and kept