PQ Crossword Puzzle

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Across
  1. 2. product type identification code
  2. 4. fill me up with cases that requires more attention from CS
  3. 6. i could either come in frame or in canvass
  4. 9. i have all information about tasks, emails and chatlogs
  5. 10. I help you access and view reproofs easily
  6. 12. code sent to the printers
  7. 13. i could never be rushed
  8. 15. internal numbers dedicated for printers
  9. 16. I help you generate a replacement order
  10. 17. i am created once a customer email/call the CS
  11. 19. external term for overnight
Down
  1. 1. a type of cloth usually used for art prints
  2. 2. i am smooth and is highly recommended for photos
  3. 3. i am slipped inside an envelope
  4. 5. i am very useful for knowing the location of time sensitive deliveries
  5. 7. you need me to complete the task
  6. 8. other term for printer
  7. 11. product code for save the dates
  8. 14. i come in free on any a7 cards purchased
  9. 18. customer is not paying for the replacement