PR Crossword Search

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Across
  1. 3. Support an Immediate Delivery (IDL) Order
  2. 6. Understand Returns - CA/MX/US
  3. 7. Support Unauthorized Orders
  4. 11. Explain Authorizations and Charges in Toolbox
  5. 12. Support Retail Business Orders
  6. 15. iPhone Upgrade Program Overview
  7. 16. Working with Difficult Customers
  8. 17. Signature or Delivery Dispute
  9. 18. Customer Engagement Model for Service Chat
  10. 19. Sales District Quick Reference Guide - AMR Service
  11. 20. Create a US Return for Replacement
  12. 21. Resolve Damaged in Transit Order
  13. 22. Custom Apple Watch Guide
  14. 23. Toolbox Contact Logging
  15. 25. Invoice Requests - US/CA
  16. 26. Consult Senior Customer Service
  17. 27. Support Apple Trade In - US/CA
  18. 29. Gift Return
  19. 32. Late Deliveries
  20. 33. Change Destination or Delivery Address for an Apple Pickup Order
  21. 34. Support Apple Card Monthly Installments - US
  22. 36. Apple Trade In Program Guide US/CA
  23. 37. Apple Trade In Device Assessment
Down
  1. 1. Refund a Gift Card
  2. 2. Support a Customer with Delivery Options
  3. 4. Add Line Item in Toolbox
  4. 5. Change Shipping Address
  5. 7. LynxWeb Tool User Guide - US
  6. 8. Support iPhone Upgrade Program and Trade In
  7. 9. BOSS user guide - AMR
  8. 10. Apple Card Monthly Installments Overview
  9. 13. Support Late Returns (Refund Query)
  10. 14. Personal Engraving
  11. 18. GEM Alerts and Decline Messages
  12. 19. Track Returns
  13. 20. Create a US Return for Refund
  14. 21. Unauthorized Returns
  15. 22. Support Orders on Fraud Review
  16. 24. Provider Group Quick Reference - US/CA
  17. 27. Apple Pickup Eligibility and Expectations
  18. 28. Toolbox User Guide
  19. 30. Explain Payment Methods
  20. 31. Change Destination or Delivery Address for an Apple Pickup Order
  21. 34. Support Apple Trade In: Phobio - US
  22. 35. Customer Engagement Model for Service Chat