Premiums

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Across
  1. 3. Where can you find information on resetting your RIO password?
  2. 4. The door heading out?
  3. 5. Done by pushing the red button on the receiver. Can also be done through RIO.
  4. 7. Provides up-to-the-minute updates on broadcasts or programming as related to customer accounts.
  5. 8. The "W" means?
  6. 10. Tricks, tips, forms/refrences, etc. Things done in the...
  7. 12. The "S" button means?
  8. 13. This tab shows you the history of orders, discounts and other items.
  9. 14. The first year tag is also called what?
  10. 15. The "C" button means?
  11. 16. Where can you find the diagnostics codes and what they mean?
  12. 17. Done in RIO to clear PPV from the access card.
  13. 18. Need to do with all calls.
  14. 20. Customer can see the last 24 of these online.
  15. 22. The green "R"
  16. 25. The Pause button means?
  17. 26. To be done before most access card actions.
Down
  1. 1. A FIOS tag means a customer is in what?
  2. 2. Where's my Tech?
  3. 6. the button you use to disconnect a ghost call.
  4. 9. The tool used to change programming.
  5. 11. where you put 76977.
  6. 16. Access cards must be ACTV to complete this action.
  7. 19. the play button
  8. 21. Transfer fails, what button do you use to get it back?
  9. 23. the button you use to go to break or lunch.
  10. 24. The door heading in?