Process update

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Across
  1. 2. Flying mammal
  2. 3. Adjustment code applied for this scenario
  3. 5. No POS 21 details found in claim history
  4. 8. Inform SME when validating non‑duplicate in CDD
  5. 9. Use TOS if procedure code missing
  6. 11. Has a trunk
  7. 13. Use dates of service exactly as billed in claim
  8. 15. COB override rule
Down
  1. 1. Large marsupial
  2. 4. If matches, treat as acceptable for UM match
  3. 6. Do not take auth if claim bills same span 03/10/25–03/16/25
  4. 7. Notify when claim is not a duplicate
  5. 8. Likes to chase mice
  6. 10. Match payee name to take as authorization
  7. 12. Override when COB primary pays
  8. 14. Man's best friend