Professional communication

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Across
  1. 3. – A device used for voice communication between people over a distance.
  2. 4. – The brief summary of the content of an email, located at the top, which helps the recipient understand the purpose of the message.
  3. 6. – A further action or communication after an initial one, often to check on progress or confirm understanding.
  4. 9. – The closing section of an email that often includes the sender’s name, job title, and contact information.
  5. 11. – The quality of being easy to understand, ensuring that messages are concise and direct.
  6. 12. – A method of exchanging messages electronically, typically between computers or mobile devices.
  7. 14. – Sending short written messages through mobile devices, often used in both casual and professional contexts.
  8. 15. – The competence or skill expected of someone in a professional setting, often reflected in behavior and communication.
Down
  1. 1. – Showing consideration for others' feelings, rights, and professional boundaries in communication.
  2. 2. – The ethical principle of keeping information secure and private, ensuring that it is not shared without permission.
  3. 5. – The attitude or emotion conveyed in communication, which can be positive, neutral, or negative.
  4. 7. – The right of individuals to keep personal information secure and protect it from unauthorized access.
  5. 8. – The act of actively paying attention to what someone else is saying, ensuring effective communication.
  6. 10. – A word or phrase used to begin an email or letter, such as "Dear" or "Hello."
  7. 13. – The polite words or gestures used to open a conversation, such as "Hello" or "Good morning."
  8. 16. Media – Websites and applications that enable users to create and share content or participate in social networking.