Professional Communication - Types and Styles

4. The different ways people express themselves and interact with others, such as assertive, passive, aggressive, and passive-aggressive.
8. Acting responsibly and respectfully in the workplace through communication, behavior, and appearance.
11. The method or medium in which the message is sent.
12. A respectful and confident way of communicating and expressing thoughts and needs while considering others’ feelings.
13. The ability to handle disagreements in a respectful and productive way.
14. A communication style where a person avoids expressing opinions or needs and lets others make decisions.
16. Casual communication between coworkers, such as quick conversations, texts, or social chats..
17. A communication style that puts one’s own needs first in a forceful or demanding way, often ignoring others’ feelings.

1. Nonverbal communication through facial expressions, gestures, and posture.
2. The attitude or emotion shown through your voice or word choice when communicating.
3. Helpful information or responses given to someone to improve performance or communication.
5. The process of sharing information, ideas, or feelings between people.
6. A communication style in which someone hides their true feelings, often showing frustration through sarcasm or body language instead of words.
7. The categories or forms of communication, including formal, informal, verbal, nonverbal, and written communication.
9. Structured communication that follows official channels, such as reports, business emails, or meetings with supervisors.
10. Fully focusing on what another person is saying to understand their message before responding.
15. Treating others with courtesy and valuing their opinions, even when you disagree.