Professional Communications Review

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Across
  1. 5. Communication Type when you are speaking with more than 2 others
  2. 7. Appeal type used that pulls at the "heartstrings" of the audience
  3. 10. Barrier that occurs when you don't want to be there or you don't care
  4. 12. Communicating with others, typically one other
  5. 13. Persuasive device used when a celebrity endorses a product
  6. 15. communicating with yourself, usually in your head
  7. 16. A conflict resolution strategy when you have something you want to trade for what you want accomplished
  8. 17. A conflict resolution strategy when you give something to get something
  9. 18. Type of listening when you are trying to make a decision
  10. 22. Distance that is arm's length and for friends
  11. 23. Leadership Type that allows input from others but the leader makes the final decision
  12. 25. Body Language that shows you are impatient or aggravated
Down
  1. 1. Tone of voice that is loud and pushy
  2. 2. You must be coachable and not take it personally when you receive it
  3. 3. Propaganda technique used when you do something because everyone else is doing it
  4. 4. Barrier type when you don't know what a person is talking about
  5. 6. Appeal type used based on the honesty of the company
  6. 8. Leadership Type when the leader makes all the decision and does not allow input
  7. 9. Conflict type that is based on a company's beliefs or rules.
  8. 11. Making connections with others for business purposes
  9. 14. Type of behavior you use when posting online and you ensure your posts are accurate and don't hurt others feelings
  10. 19. Reasoning when you are given multiple premises that help you make one conclusion
  11. 20. Persuasive technique used when the same words or phrases are used again and again
  12. 21. Tone of voice that sounds like you don't care
  13. 24. Type of Listening when you are listening for facts