Professional image

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Across
  1. 5. helps interact with clients and colleagues.
  2. 6. reassures and boosts self
  3. 7. taking responsibility for actions
  4. 8. calm in confident in all situations
Down
  1. 1. helps manage time and helps with preparation
  2. 2. projects professionalism and personal hygiene
  3. 3. verbal or writing exchange to clearly express self
  4. 4. politeness and good manners to everyone