Professional Sales

3. Software that helps businesses track and manage customer interactions
5. The process of discussing terms to reach a mutually beneficial agreement
6. A statement that explains why a customer should buy from you
8. The target amount of sales a representative is expected to achieve
14. Recommending complementary products to a customer
15. Encouraging a customer to purchase a more expensive or upgraded version of a product
16. The process of tracking and managing sales opportunities
17. A structured sales pitch given to potential buyers
18. The process of identifying potential customers
21. The process of attracting and capturing interest in a product or service
23. A strategy that focuses on the benefits and impact of a product rather than just price
24. The ongoing connection between a business and its clients
25. Making unsolicited phone calls to potential clients

1. The percentage of a sale that a salesperson earns as compensation
2. Developing credibility and reliability with potential clients
4. Dividing a broad audience into smaller, defined groups
7. A sales approach focused on understanding customer needs and offering tailored solutions
9. Overcoming customer concerns to move forward in the sales process
10. Contacting a customer after a sale to ensure satisfaction and build loyalty
11. A detailed profile representing an ideal customer
12. Researching and evaluating competitors to improve sales strategies
13. A model that illustrates the customer journey from awareness to purchase
19. The stage in the sales process where a deal is finalized
20. Building professional relationships to generate business opportunities
22. A new customer gained through a recommendation