professional selling

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Across
  1. 3. This salesperson is pushy and manipulative
  2. 4. One of the external influencers of customer behaviour
  3. 5. Team member who sincerity and cooperation are paramount
  4. 7. buying decision is logigal and based on needs
  5. 9. This type of salesperson plays the waiting game
  6. 11. Type of listening
  7. 13. This salesperson is focused on making the sale
  8. 14. Highest paid role in sales
  9. 17. This type of selling is about the human connection
  10. 19. Salesperson who shows customer how and why product solves their problem
  11. 20. Entry level role in sales
Down
  1. 1. Drives customer behaviour
  2. 2. Prospect who is focused on results, confident and demanding
  3. 6. Customer Service ______
  4. 8. Type of selling that focuses on the product
  5. 10. One of the 2 main category drivers of customer behaviour
  6. 12. Type of hard skill essential for salespeople
  7. 15. Teacher who is focused on quality and accuracy and the details
  8. 16. Significant other who enjoys getting their way, very optimistic
  9. 18. Lifeblood of todays business