Prosper U Crossword

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Across
  1. 3. Use this model to handle upset clients.
  2. 5. _______ can motivate clients to pre-book before they leave.
  3. 6. The ____________ is the most important time you spend with the client.
  4. 7. Swapping gift cards with another local business is known as a service _____.
  5. 9. When you place the needs of the guest above your own it is called Servant __________.
  6. 12. The secret to Legendary Customer Service.
  7. 13. Creating a ________ statement allows you to describe your expertise.
  8. 17. Being at work during the days and times that your clients want to come in is also known as managing your ____________.
  9. 18. You can't achieve financial _______ without clients.
  10. 19. 100% of your time should you be spent prospecting for ___ clients.
  11. 20. An example of a ___________ would be telling a client why you love a product.
Down
  1. 1. When making suggestions, remember the ______ defines quality.
  2. 2. A personal ______________ is 50 times more believable than a TV, print or radio ad.
  3. 4. Increasing the amount of money each client spends on services is known as ticket ________.
  4. 8. The 5 Key Drivers of Success include average retail ticket, number of clients, and client _________.
  5. 10. The consultation model.
  6. 11. It is 20 times easier to ______ an existing client than to recruit a new one.
  7. 14. People who set _____ tend to be more successful than those who don't.
  8. 15. The implementation of a procedure that happens every time with every guest is a ______.
  9. 16. The number one goal is to bring the client ____.