QA Times - Volume 1 | Edition 1 - Quiz

12345678
Across
  1. 1. Added component to our call opening
  2. 2. Element #3 of call closing
  3. 4. Customers may find a ____ upgrade helpful while working from home
  4. 6. Build this by making a connection with your customer
  5. 7. Element #4 of call closing
  6. 8. How we feel having a team this great
Down
  1. 1. Visual Connect will help keep our employees and customers ___ by eliminating unnecessary service calls
  2. 2. Element #1 of call closing
  3. 3. The act of "feeling with" someone
  4. 5. New virtual troubleshooting tool