Qualities of Our People

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Across
  1. 1. Contribute to a culture that is professional, attentive and adaptive to the needs of our customers and business partners
  2. 3. Provide quality customer service, keeping customer needs and expectations at the center of all we do
  3. 5. Strive to improve upon and constructively challenge what has been established, introduce new ideas, and provide better solutions
  4. 6. Leverage data to guide fact-based choices and decisions
  5. 7. Maintain focus as you work toward your objectives and adhere to the capabilities required for success in your role
  6. 10. Embrace and enable an inclusive environment where you and others are valued for bringing your best self to work
Down
  1. 1. Focus on strong execution and the best way to achieve individual and team goals and objectives
  2. 2. Own your decisions, behaviors and results by taking responsibility for achieving individual and team goals and objectives
  3. 4. Master your role and develop a comprehensive understanding of your work, Liberty Mutual Insurance and how you contribute to our success
  4. 8. uphold a high level of curiosity and interest in new possibilities
  5. 9. Demonstrate the flexibility to respond immediately to critical situations