Quality Crossword

2. a continuous action, operation, or series of changes taking place in adefinite manner:
6. care or upkeep, as of machinery or property:
7. to eliminate or prevent the flourishing or spread of
8. A Japanese word meaning continuous improvement through constant striving to reach higher standards
9. the quality of being capable; capacity; ability
11. A tool that studies the possible relationship between two variables expressed on the x-axis and y-axis of a graph.
14. an official examination and verification of accounts and records,especially of financial accounts.
15. machine used to kill flies,mosquitoes
16. a person or organization that uses a commodity or service
17. Change in the output or result of a process
18. a shortcoming, fault, or imperfection:
20. Comparison of a measurement instrument or system of unverified accuracy to a measurement instrument or system of known accuracy to detect any variation from the required performance specification.
21. a building, or a part of one, for the storage of goods, merchandise, etc
22. Anyone whose output (materials, information, service, etc.) becomes an input to another person or group in a process of work. A supplier can be external or internal to the organization.

1. a condition or practice conducive to the preservation of health, ascleanliness.
3. The probability of a product or service successfully doing its job under given conditions.
4. a detailed description of the design and materials used to make something.
5. Philip Crosby's recommended performance standard that leaves no doubt regarding the goal of total quality
9. an expression of discontent, regret, pain, censure, resentment, orgrief; lament; faultfinding:
10. an act or a manner of proceeding in any action or process; conduct
12. a protective covering of canvas or other material waterproofed withtar, paint, or wax.
13. A technique that involves comparing one's own processes to excellent examples of similar processes in other organizations or departments
19. something considered by an authority or by general consent as a basisof comparison; an approved model.