Quality Driven Auto repair shop

123456789101112131415
Across
  1. 4. The system of checks that ensures repairs meet standards.
  2. 5. A scheduled time for a customer to bring their vehicle in.
  3. 8. A calculation of costs for repair services.
  4. 10. A promise that repairs or parts are covered for a certain period.
  5. 11. Continuous learning for technicians to stay updated on technology and techniques.
  6. 12. Getting repairs done quickly without compromising quality.
  7. 14. The parts and supplies stocked by a shop.
  8. 15. A top priority in any repair shop; prevents injuries and protects staff and customers.
Down
  1. 1. Clear information exchange between staff and customers.
  2. 2. A document listing services to be performed on a vehicle.
  3. 3. The practice of helping customers and providing a positive experience.
  4. 6. Essential equipment for identifying vehicle problems accurately.
  5. 7. Original Equipment Manufacturer parts used for high-quality repairs.
  6. 9. The process of keeping vehicles in good working order.
  7. 13. Keeping the shop neat and organized for safety and professionalism.