QUALITY HERALD JANUARY

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Across
  1. 1. A temporary fix that may not address the real issue.
  2. 5. The process of identifying and analyzing a problem to find solutions.
  3. 6. A method used to find the root cause of a problem, often using "Why?" repeatedly.
  4. 8. A meeting where ideas are rapidly generated to solve a problem.
  5. 9. The scientific approach to testing solutions and improving them.
  6. 10. A logical sequence of steps to solve a problem, common in programming.
Down
  1. 2. An approach where a problem is solved step by step, also a type of thinking.
  2. 3. A visual tool used to break down a problem into smaller parts.
  3. 4. A diagram resembling fishbones, used in root cause analysis.
  4. 7. Thinking outside the box leads to this type of solution.