Quality in Harmony

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Across
  1. 1. Accreditation body for ambulatory healthcare (HCD was accredited by them, 5)
  2. 5. Critical management skill, ability to motivate people toward a common goal (10)
  3. 7. Number of times a specified event occurs (9)
  4. 10. Creative process performed by group to generate ideas (13)
  5. 13. Person covered by health plan (6)
  6. 16. The area under study (10)
  7. 17. Anyone for whom an organization provides goods or services (8)
  8. 20. statement of expectation (we all have them,9)
  9. 22. National Committee for quality ---------
  10. 23. Performance Improvement project (acronym,4)
  11. 24. Statement of intent (Practice must follow this(6)
  12. 25. recommended or suggested procedure (9)
  13. 26. Together everyone achieves more (acronym, 4)
  14. 27. Healthcare effectiveness data information set (QM is busy during this season)
Down
  1. 2. Health insurance portability and accountability act (acronym, 5)
  2. 3. Person certified in quality (Blue ribbon in Gary’s office, 4)
  3. 4. Comparing one organization's performance to another (12)
  4. 6. pastry used to display data (8)
  5. 8. Systematic series of actions directed to an outcome (7)
  6. 9. A person or group that has an investment, share, or interest in something (11)
  7. 11. Exposure to the possibility of loss, injury, or other adverse or unwelcome circumstance (4)
  8. 12. Affordable Care Act
  9. 14. Science that deals with the collection,classification, analysis, and interpretation of numerical facts or data
  10. 15. Agency for health care administration (acronym, 4)
  11. 18. State health insurance safety net (8)
  12. 19. ------- is doing it right when no one is looking (see poster in UM/QM break room, 7)
  13. 21. body of facts; information (4)
  14. 24. Plan do check act (PI cycle)