Quality in Harmony

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Across
  1. 3. Healthcare effectiveness data information set (QM is busy during this season)
  2. 4. Person certified in quality (Blue ribbon in Gary’s office, 4)
  3. 8. President’s healthcare
  4. 10. Accreditation body for ambulatory healthcare (HCD was accredited by them, 5)
  5. 13. The area under study (10)
  6. 14. Health Insurance Portability and Accountability Act (acronym, 5)
  7. 16. body of facts; information (4)
  8. 17. statement of expectation (we all have them,9)
  9. 18. Performance Improvement project (acronym,4)
  10. 21. Creative process performed by group to generate ideas (13)
  11. 24. Exposure to the possibility of loss, injury, or other adverse or unwelcome circumstance (4)
  12. 25. Anyone for whom an organization provides goods or services (8)
  13. 26. Person covered by health plan (6)
Down
  1. 1. Statement of intent (Practice must follow this(6)
  2. 2. Critical management skill, ability to motivate people toward a common goal (10)
  3. 5. ------- is doing it right when no one is looking (see poster in UM/QM break room, 7)
  4. 6. Science that deals with the collection,classification, analysis, and interpretation of numerical facts or data
  5. 7. Together everyone achieves more (acronym, 4)
  6. 9. National Committee for quality ---------
  7. 11. Comparing one organization's performance to another (12)
  8. 12. Plan do check act (PI cycle)
  9. 13. pastry used to display data (8)
  10. 15. Agency for Health care administration (acronym, 4)
  11. 18. Systematic series of actions directed to an outcome (7)
  12. 19. Number of times a specified event occurs (9)
  13. 20. A person or group that has an investment, share, or interest in something (11)
  14. 22. State health insurance safety net (8)
  15. 23. recommended or suggested procedure (9)