Quality & Management crossword

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Across
  1. 2. - A type of technology that uses renewable energy sources
  2. 5. - A mathematical model used to represent a real-world problem
  3. 8. - A graphical representation of a linear programming problem
  4. 9. - International Organization for Standardization
  5. 10. - A quality control tool used to identify and prioritize problems
  6. 11. - A quality control tool used to identify and eliminate defects
  7. 12. - A quality control tool used to monitor process variation
  8. 13. - A method of improving efficiency by eliminating waste
  9. 14. - A measure of how well a product or service meets customer needs
Down
  1. 1. - A statistical measure of dispersion
  2. 3. - A method of evaluating the effectiveness of a system
  3. 4. - A mathematical technique used to optimize resource allocation
  4. 6. - Continuous improvement process
  5. 7. - A type of technology that uses biological processes to create products