Quality Month Celebration- Let's Play Crossword

1234567891011121314
Across
  1. 5. ISO 9001 promotes this to ensure consistent quality across processes.
  2. 6. A Japanese method to keep the workplace clean, organized, and efficient.
  3. 8. The goal of doing every task in the best possible way.
  4. 10. A quality method to find the root cause, fix it, and stop it from happening again.
  5. 12. _____ Culture, another name for a Quality Circle.
  6. 13. A method of small, continuous improvements by everyone.
  7. 14. Cleaning and checking your work area regularly.
Down
  1. 1. Said, “Quality is fitness to use.”
  2. 2. A group technique used to generate new and creative ideas.
  3. 3. QC tool used to identify the “vital few” and the “useful many.”
  4. 4. He expanded the 4-step PDCA Cycle into a 6-step version to improve quality control.
  5. 7. The mindset and actions that help prevent defects and achieve excellence.
  6. 9. The one we aim to satisfy through quality work.
  7. 11. Word for going beyond satisfaction to make customers truly happy.