Quality Month Crossword

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Across
  1. 1. A series of actions to achieve a goal
  2. 5. The degree of excellence of a product or service
  3. 7. Checking products for defects
  4. 8. Making things better
  5. 9. Ongoing improvement cycle
  6. 11. An official inspection of quality processes
  7. 12. Recording quality procedures
Down
  1. 2. The recipient of quality products/services
  2. 3. Rules to ensure quality and safety
  3. 4. Meeting regulatory or company standards
  4. 6. Collaborating for quality success
  5. 10. A set of criteria for quality