Quality Month- CROSSWORD II

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Across
  1. 1. Set of inter related or interacting activities which transforms inputs into outputs (7)
  2. 3. Degree to which a set of inherent characteristics fulfils requirements (7)
  3. 8. Part of Quality Management focused on providing confidence that quality requirements will be fulfilled (7,9)
  4. 13. Make as good as new, restoration (6)
  5. 16. Data supporting the existence or verity of something (9,8)
  6. 17. Specified way to carry out an activity or a process (9)
  7. 18. Action to eliminate the cause of a potential nonconformity or other undesirable potential situation (10,6)
  8. 19. Fulfillment of a requirement (10)
  9. 21. Confirmation, through the provision of objective evidence , that specified requirements have been fulfilled (12)
  10. 22. Overall intentions and direction of an organization related to Quality as formally expressed by top management (7,6)
Down
  1. 2. Recurring activity to increase the ability to fulfil the requirements (9,11)
  2. 3. Coordinated activities to direct and control an organization wrt Quality (7,10)
  3. 4. Action to eliminate the cause of a detected non conformity or other undesirable situation (10,6)
  4. 5. Mathematical tool for process improvement in SQC, first used in Motorola (3,5)
  5. 6. Person or group of people who control an organization at the highest level (3,10)
  6. 7. Matrix used for action planning format (5)
  7. 9. Non fulfilment of a requirement (3,10)
  8. 10. Demonstrated ability to apply knowledge and skills (10)
  9. 11. a group of employees who meet regularly to consider ways of resolving problems and improving production in their organization (7,6)
  10. 12. Confirmation, through the provision of objective evidence, that the requirements for specific intended use or application have been fulfilled (10)
  11. 14. value separating the higher half from the lower half of a data sample (6)
  12. 15. factor that caused a nonconformance and should be permanently eliminated through process improvement(4,5)
  13. 18. Result of a process (7)
  14. 20. Relationship between the result achieved and the resources used (10)
  15. 23. Systematic, independent and documented process of examination of a system by obtaining evidence and evaluating through a checklist by a team (5)