Quality, Risk & Compliance

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Across
  1. 4. What is the name of the form used to record a complaint
  2. 5. What was the highest reported type of incident in August 2021
  3. 7. What is one aspect of a quality healthcare system
  4. 9. the category with the highest number of reported incidents across 2021 was
  5. 11. What is the name of the database incidents are recorded in
  6. 14. an internal auditor should be given
  7. 16. A quality improvement what records ABI's quality improvement projects
  8. 17. ABI is moving to calling complaints what?
  9. 18. patient safety is supported by the reporting of what
  10. 19. ABI is implementing a three-tiered what to code complaints
  11. 20. which team in ABI oversees incident management data
  12. 22. how many steps are there to implementing an internal audit
Down
  1. 1. What is one component of the quality system
  2. 2. you need to record and what the findings
  3. 3. internal audit helps to identify these problems
  4. 6. when you seen an incident or an accident you need to complete an incident
  5. 8. One of three most frequently used complaint categories
  6. 10. Name one of the three months with the highest number of incidents across 2021
  7. 11. analysis of practice and performance can result in quality what
  8. 12. A cycle used for quality improvement initiatives
  9. 13. the what record audit is an example of a requirement across a number of standards
  10. 15. what is rights 10 of the Code of rights
  11. 21. does ABI have an internal audit schedule