Quality Week Puzzle 2

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Across
  1. 6. Steps to eliminate cause non conformities (2 words)
  2. 8. The process of assessing the quality or performance of something.
  3. 9. Groups discussing and solving quality issues (2 words)
  4. 10. Individuals or groups affected by an organization.
  5. 14. The quality of being uniform or unchanging over time.
  6. 17. Failure to meet standards or specifications
  7. 18. Assessment to ensure compliance with standards
  8. 21. Outcomes of organizational activities
  9. 22. Factors facilitating high performance
Down
  1. 1. Expert leading Six Sigma projects (2 words)
  2. 2. Map Visual representation of a process (2 words)
  3. 3. Tool to identify cause and effect (2 words)
  4. 4. Official recognition of standard compliance
  5. 5. Identifying underlying causes of problems
  6. 7. Japanese term for continuous improvement
  7. 11. Written records of processes and standards.
  8. 12. Total time to complete a process (2 words)
  9. 13. Gaining knowledge and skills.
  10. 15. Adherence to moral and ethical principles, ensuring trustworthiness and reliability.
  11. 16. Results, approach, deployment, assessment, refinement
  12. 19. Non-value-adding activities.
  13. 20. Smooth progression of production steps.