Quick Revision Topic 1 & 2

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Across
  1. 4. The level of an individual's capacity for new learning, problem solving, and decision making.
  2. 7. The constant lack of interest and motivation to perform one's job because of stress.
  3. 9. Called the “father of human relations”; he and his associates conducted research through the Hawthorne Studies from the mid-1920s to the early 1930s.
  4. 10. The process of influencing employees to work toward the achievement of objectives.
Down
  1. 1. Refers to interactions among people.
  2. 2. Situations in which people feel anxiety, tension, and pressure.
  3. 3. The extent to which expectations or objectives have been met.
  4. 5. What people do and say.
  5. 6. Theory that integrates common business practices in the United States and Japan into one middle-ground framework appropriate for use in the United States.
  6. 8. The type of personality that is characterized as fast moving, hard driving, time conscious, competitive, impatient, and preoccupied with work.