Quiz 2 Study Guide

2. This occurs when an employer fails to check an employee's background and the employee later injures or harms someone while performing job duties.
4. The notion that workers no longer go "above and beyond" for their employer; they perform their jobs as specified, but do not contribute the extra effort they may have in the past.
6. The distinct image of the organization that captures the essence of the company to engage employees and outsiders.
11. Using game thinking and software to engage people in solving problems.
14. Employment agencies that focus their efforts on executive, managerial, and professional positions.

1. The process of choosing individuals with the correct qualifications needed to fill jobs in an organization.
3. The process in which employees leave an organization and have to be replaced.
5. The processes by which new hires are integrated into the organization
7. Process of teaching new skills so employees can do a different job.
8. Indicates the distance between where an organization is with its employee capabilities and where it needs to be.
9. ______refers to how well a test measures what it claims to measure.
10. of learning additional skills or enhancing employees' abilities, often with the goal of advancement within the job discipline
12. The desire that exists within a person that causes that individual to act.
13. The idea that people tend to repeat responses that give them some type of positive reward and to avoid actions associated with negative consequences.