Quiz

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Across
  1. 2. - something to authentication the account
  2. 3. - customer completed the portal 5 days ago but no communication from us
  3. 5. - deposition code when the customer is concerned about the communication they received
  4. 6. - customer requested all data from AmEx; It will be within how many days
  5. 9. - another authenication question
  6. 10. - customer call in about credit card limit
  7. 11. - the card will be this after 120 days without action from the customer
Down
  1. 1. - One of the acceptable document
  2. 4. - Account status that the customer has not received communication yet
  3. 7. - the 15 digit code that is needed to log into the portal
  4. 8. - the card will be this after 180 days without customer action