Recap

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Across
  1. 2. On which day of December 2023 were the Ulster Farmer's Union packages launched?
  2. 4. Which Government department is responsible for deciding eligibility for Full Fibre Essential?
  3. 7. Which department should complaints surrounding "ETF Amount Dispute" be raised with?
  4. 8. In what situation do we charge a customer for downgrading to the "Full Fibre Essential" Tarriff?
  5. 9. How many Zigbee devices can be connected to an individual Eero?
  6. 10. What is the length in months of all UFU contracts?
  7. 12. What check must be performed on customers wanting to renew the "Full Fibre Essential" package?
  8. 13. On which day of December 2023 was the Social Tariff launched?
Down
  1. 1. What order is raised if an existing customer is eligible and wanting to get Full Fibre Essential?
  2. 3. What is the 9 digit number on dynamics referring to?
  3. 4. £15 added to full price of "Full Fibre Essential"
  4. 5. If you notice low speeds to a device you check the Wi-Fi standard and what else on the device profile?
  5. 6. Could a student farmer avail of the discount applicable to Ulster Farmer Union members?
  6. 11. How many days is the SLA for install damage?
  7. 14. Must we confirm membership of a customer wanting to avail of one of the UFU packages?