Relationship Marketing Using Digital Platform

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Across
  1. 1. Ask for ____
  2. 5. the highest tier in the engagement plan
  3. 6. Starbucks love using this marketing strategy
  4. 7. People are interacting with your social media
  5. 10. Most brands really afraid of this trend
Down
  1. 2. What you should do to your customer
  2. 3. websites and applications that enable users to create and share content or to participate in social networking.
  3. 4. Anything you share on social media
  4. 8. one of the biggest engagement challenges
  5. 9. Specialized or focused area of a broader market that businesses can serve to differentiate themselves from the competition