Remote Office Support Professional (2023)

123456789101112131415161718192021
Across
  1. 5. It is important to know the _____ differences between being an employee versus being self-employed.
  2. 6. Having a _______ with a professional email address and a LinkedIn account are examples of maintaining an online presence.
  3. 8. Using a time tracking phone app can help you when it comes time to bill your client, pay taxes and assist you in knowing how much time you are actually spending on ________.
  4. 11. Using ISO format can help avoid misinterpretations of dates when working with people in other _________.
  5. 12. You are creating electronic folder files for every month of the year. Is the following sentence the truth or is it a false statement? “It is best to name files with the number 01, instead of the word January.”
  6. 13. When leaving a voicemail it is important to ______ pertinent information.
  7. 17. Although there are many benefits to being your own boss, it comes with many _______________ that being an employee does not.
  8. 20. A professional way to answer the phone is to include a greeting and your ____.
  9. 21. Many companies and businesses are recognizing that independent contractors reduce their ________ versus traditional payrolled employees.
Down
  1. 1. Verbal agreements are best replaced by a signed ________.
  2. 2. Offering a client a discount for their loyalty is an example of what type of pay rate?
  3. 3. Having multiple computer user logins can help keep your ______ and business information separate and even allow you to password protect client information.
  4. 4. Even when you anticipate making or receiving a call will be a simple task, it can still prove to be vital to take _____.
  5. 7. One of the benefits of being self-employed is that you can seek out clients in a ___________ industry that you are interested in.
  6. 8. The following sentence is an example of not ___________: “Trevor, when you are finished suing the computer to create the new application from, please start the Smith project.”
  7. 9. Instead of making assumptions when something is unclear to you, just ask for ______________.
  8. 10. In order to stay focused it is best to eliminate ____________.
  9. 14. Adding a recipient’s ____ last is a way to avoid a potentially embarrassing faux pas.
  10. 15. Crafting a good email subject line not only assists in searching for that email later, but it can also influence the response ____ of the recipient.
  11. 16. Agreeing to unrealistic deadlines can lead to broken ________.
  12. 18. A _________ service allows you to keep your personal and professional life separate.
  13. 19. You created a PDF for a client and saved it to your laptop’s desktop. Before sending it to your client, you decide to leave the office and run a quick errand. While out, your client calls and says that they need the file immediately and you cannot to do this because you didn’t bring your laptop. What phone app would have allowed you to access the file?