Reps' Duties Crossword

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Across
  1. 3. Complete reports, health and safety checks and other documents
  2. 5. Done at the beginning and end of the season
  3. 7. What you say on the way to and from the airport
  4. 8. Accompany guests on excursions
  5. 9. Welcome and direct the guests as they arrive at the airport
Down
  1. 1. Guests having issues and telling the rep
  2. 2. Gather all the guests together to give information
  3. 4. Do this duty if you have a guest that is ill
  4. 6. Do this to make commission