Resolving Disputes at Work

12345678910111213
Across
  1. 2. When a legal or official person (like a judge or tribunal) listens to both sides and makes a final decision
  2. 4. An informal way of expressing that something is wrong or unfair at work
  3. 7. Trying to influence government leaders or decision-makers to support the workers’ side
  4. 10. When workers stop working completely to protest against something unfair at work
  5. 11. When a group of workers (often through a union) negotiates with the employer for better pay or conditions
  6. 13. When a group of workers all call in sick as a form of protest, even if they are not actually sick
Down
  1. 1. A process where a neutral person helps two sides talk through their problems and try to reach an agreement
  2. 3. Like mediation, but often involves someone from outside the workplace helping the two sides settle the issue
  3. 5. A process where both sides agree to let a neutral person decide how the dispute should be settled
  4. 6. A formal written complaint made by a worker when they feel they’ve been treated unfairly at work
  5. 8. When workers do only what their job requires—no extras, no overtime—as a quiet protest
  6. 9. A serious problem between a group of workers and their employer, usually about pay, working conditions, or rights
  7. 12. When an employer stops workers from coming to work during a dispute