Retention Dream Team

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Across
  1. 3. Vendor for some Cigna Medicare plans
  2. 6. Part f Medicare that covers hospital
  3. 7. # of male reps on our team
  4. 8. Name of Cigna's Medicare Medicaid plans
  5. 12. Part B ____ is when Cigna helps cover the Medicare premium
  6. 13. tab in QNXT where you can see customers plan effective dates
  7. 15. Cigna Medicare is considered what part of Medicare
Down
  1. 1. Cigna's mail order delivery for prescriptions
  2. 2. Access2Care v is the vendor for this benefit
  3. 4. Part of Medicare that covers only prescription drugs
  4. 5. The last day of AEP is ______7th
  5. 9. Information that must be verified on every call
  6. 10. # of new states Cigna Medicare will be in for 2021
  7. 11. Assistance customer can qualify for to help with Rx cost
  8. 14. Cigna benefit that allows customer to order products from a catalog