REVIEW (MARKETING MIX)

12345
Across
  1. 2. This could be a physical item, a service, or even an idea.
  2. 3. This involves the location, distribution channels, and logistics.
  3. 4. The procedures, mechanisms, and flow of activities by which services are consumed. It includes how a service is delivered.
  4. 5. How much the product costs.
Down
  1. 1. The tangible aspects that help customers evaluate the service or product.
  2. 3. It involves how employees interact with customers and the overall customer experience.
  3. 4. How you communicate and persuade customers to buy the product.