Chapter 3 Crossword Puzzle- Interpersonal Skills

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Across
  1. 4. series of actions people use to exchange ideas, thoughts, feelings, and information.
  2. 7. hiding or not clearly stating needs, wants, and feelings.
  3. 9. making demands of and insulting others.
  4. 11. agreement in which two sides come together and each side gives in a little.
  5. 16. social pressure among people of the same age or status that encourages unhealthy behaviors or is not respectful.
  6. 17. strategy for resolving difficult conflicts through a neutral third party.
  7. 18. using techniques that do not clearly state needs, wants, and feelings to make demands of and insult others.
  8. 21. use of body language, tone and volume of voice, and other wordless signals to send a message.
  9. 22. neutral third party who attempts to help people involved in a conflict reach an agreement.
  10. 23. process in which specially trained students work with other students to resolve conflicts.
  11. 24. set of skills designed to help someone avoid participating in unhealthy behaviors.
Down
  1. 1. use of words, spoken or written, to send a message.
  2. 2. failures in communication that lead to conflict.
  3. 3. motivation to do an activity or take on certain qualities; can be internal or external.
  4. 5. social pressure among people of the same age or status; can make people feel like they need to do and like the same things to be liked or respected.
  5. 6. social pressure among people of the same age or status that contributes to good health and can be beneficial.
  6. 8. act of concentrating on the person talking and acknowledging what one has heard.
  7. 10. exchange of spoken or unspoken messages between people.
  8. 12. words that explain how the speaker feels without judging the receiver.
  9. 13. process of working together to resolve conflict and find acceptable solutions; involves identifying the cause, asking for solutions from both parties, agreeing on and carrying out a solution, and evaluating the solution and renegotiating, if necessary.
  10. 14. constructive response to a message.
  11. 15. strategies for working through a disagreement or argument in positive, productive ways.
  12. 19. clearly stating needs, wants, and feelings.
  13. 20. disagreement or argument that occurs due to misunderstandings or differing priorities, values, goals, or needs.