RICHA'S CROSSWORDON FRONT OFFICE- 2

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Across
  1. 2. ECR
  2. 5. Hotel paying on guest behalf
  3. 6. A plan including room rate and breakfast
  4. 8. Capital of Meghalaya
  5. 11. A type of MOP
  6. 13. STD
  7. 15. Area where the guest arrives in a vehicle
  8. 18. PM
  9. 19. Head of department
  10. 20. An example of a Rotel
  11. 22. A guest expected to stay in the hotel for a particular night
  12. 23. Money deposited by expected arrival
  13. 24. AAI
  14. 25. A guest leaving the hotel after settling his bills
Down
  1. 1. Sending guest to another hotel because of full occupancy
  2. 3. System used to make world-wide reservation
  3. 4. EPABX
  4. 7. Methods to be followed by everyone
  5. 9. SPATT
  6. 10. All C-Forms are sent here
  7. 12. Guest with no or light luggage
  8. 14. DOT
  9. 16. A guest leaving without settling the bills
  10. 17. A quick check-out for guest
  11. 21. Anticipated arrival time of guest