Rigor in Operations

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Across
  1. 2. Any operationsl activities should be met within defined
  2. 5. _____________ Matrix had to be maintained during critical issues
  3. 6. Information Security Manager must conduct quarterly _____ on Access Control List
  4. 7. Automation of Mails are called as
  5. 9. The structure of RiO Core team, RiO Leaders, Account RiO Champions called as
  6. 11. Certification/learning required for Operational Support Team
  7. 12. Handover and takeover
Down
  1. 1. RiO _____ to be taken by all support associates on a regular basis
  2. 2. I will maintain ______ of my passwords
  3. 3. Wrong parameters and Data entry errors are due to
  4. 4. Avoid using ______ statements in the same SQL for update/delete
  5. 7. Change Implementation should not be done without proper______
  6. 8. Business impact of Error is very high.. Tolerance of Error is______
  7. 10. Do Not Ignore any ALERT/_____