RIO puzzle2 2017

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Across
  1. 4. _____________ Matrix had to be maintained during critical issues
  2. 8. RiO _____ to be taken by all support associates on a regular basis
  3. 9. I will maintain ______ of my passwords
  4. 11. Business impact of Error is very high.. Tolerance of Error is______
  5. 12. Information Security Manager must conduct quarterly _____ on Access Control List
  6. 13. Any operations activities should be met within defined
Down
  1. 1. It is risky to run a shift with ----------- coverage
  2. 2. ID Used by many, not unique, very high risks in operations
  3. 3. Do Not Ignore any ALERT/_____
  4. 5. Avoid using ______ statements in the same SQL for update/delete
  5. 6. Change Implementation should not be done without proper______
  6. 7. Certification/learning required for Operational Support Team
  7. 10. Automation of Mails are called as