ROC NATION

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Across
  1. 2. what type of event can ALWAYS be prevented ?
  2. 3. Where would you refer a contract holder requesting a name change ?
  3. 4. what is required before receiving bariatric surgery ?
  4. 8. broken bones, bug bites, and allergic reactions are all examples of ?
  5. 9. type of machine for sleep apnea (DME)
  6. 15. what is a golden rule for insurance to cover the cost of service ?
  7. 18. another phrase for "after hour charges"
  8. 20. what is a type of incentive rewards program ?
Down
  1. 1. what insurance will be primary when you are 65up and retired ?
  2. 3. out of pocket costs are less when using... ?
  3. 5. What is procedure code 90689 ?
  4. 6. The 5 steps we use when on a call with a customer.
  5. 7. enrollment code 106 is for what plan option ?
  6. 10. what part of Medicare covers prescription drugs ?
  7. 11. Which representative DOES NOT have the authority to act on the members behalf ?
  8. 12. if a member wishes to restrict disclosure of PHI how must it be submitted ?
  9. 13. who acts as the employment office to retirees ?
  10. 14. what website holds all the resources needed when searching for docs?
  11. 16. how many years are retiree's eligible for benefits if they were enrolled prior ?
  12. 17. what is the abbreviation for protected health information?
  13. 19. what website do you visit to order brochure's ?