Role players in life insurance

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Across
  1. 4. considers and disposes of FAIS complaints if the internal FSP complaints procedure failed and the complainant wants to pursue the matter
  2. 5. represents more than one insurance company
  3. 6. Previously called the Registrar
  4. 7. only has mandate to act on behalf of one insurer.
  5. 9. Previous name for FSCA
  6. 11. MHA belongs to this line of insurance business
  7. 12. a business offering financial advice and/or intermediary services
  8. 13. The one whose life is covered in a funeral policy
  9. 14. responsible for managing and overseeing the activities relating to the rendering of any financial service
Down
  1. 1. The person who the insurance policy is issued to
  2. 2. The one who receives the death benefit from a funeral policy following the death of a policyholder
  3. 3. A natural person that monitors the compliance function of the FSP with the requirements of the FAIS Act and other subordinate legislation
  4. 8. the market conduct regulator of financial institutions
  5. 10. renders financial services on behalf of an FSP